Frequently Asked Questions

1) Is it free to use the idea submission process

Yes, there is no charge for making a submission.

2) How many times can I make a submission?

There is no limit to the number of submissions you can make to the process.

3) Do I have to be a member of the network to use the idea submission process?

No, the process is available to all businesses. But as a member you receive the latest updates, invites to events and details of new challenges.

4) What type of organisation or business can use the service?

Any individual, business or organisation, that can offer a solution to one of Anglian Water’s challenges (click here for more details), based in the UK or overseas can submit an idea.  

5 How will I know you have received my submission?

You will receive an acknowledgement email with a reference number for your submission, please use this in all correspondence with the network.

6) Which Steering Group meeting will review my submission?

The deadline for Steering Group submissions can be found here. Any forms received after the deadline will be assigned to the following meeting

7) How long will it take to hear the outcome of the meeting?

An email will be sent to you within 48 hours of the meeting to advise you of the outcome.

8) What happens next if my submission is approved at the meeting?

If your submission is considered to be of interest by the Steering Group it is passed to an Anglian Water champion with specialist expertise within the relevant area.  This champion will then follow up with you directly or you will be contacted by a member of the Water Innovation Network team.  The progress of your submission within Anglian Water is then reviewed regularly to ensure that appropriate action is being taken and you will receive an email from the network with updates.

9) How long should I expect the process to take?

Once the idea has been approved at the Steering Group and passed to a Champion, please be advised that it can take a considerable period of time before any further action is taken.  Anglian Water is a large and complicated organisation and it can take time to find the best route to take an idea forward.  However by using the submission process, the WIN group will endeavour to ensure the most appropriate action is taken as quickly as possible and that you are kept updated on its progress in the meantime.  If you have any particular concerns however, please contact the team.

10) How likely is it that my idea will be adopted by Anglian Water?

You should be aware that whilst using the process will guarantee that your idea is considered by the relevant people, the system provides no guarantees of success and the business realities mean that few ideas will make it to successful integration.  However every endeavour is made to ensure feedback is as constructive as possible in the event that the idea is not adopted.

11) What stage should my idea be at?

The idea can be at any stage of development, from concept through to a fully commercialised product or service.

12) What if my idea involves IPR, can an NDA be put in place?

Yes, the members of the Steering Group can either sign an NDA provided by you, or a standard Anglian Water NDA agreement that can be found here.

13) How is the information I submit used?

The information submitted is only circulated to the members of the Steering Group and then if of interest to the relevant specialists within Anglian Water Services or the @one Alliance.

14) Who sits on the Steering Group?

The Steering Group is made up of representatives of the network and from Anglian Water’s staff from the following business areas: Innovation; Energy; Operations; Supply Chain; Telemetry, Alliance, & Asset Management (some members of the steering group can be found here) .

15) What are the benefits of using the Idea Submission Process?

Using the idea submission process provides the following benefits:

  • Consideration of your idea by the relevant people within Anglian Water
  • A consistent method of evaluation
  • The support of a group of people whose job it is to work for the successful exploitation of new ideas in the business
  • Ongoing monitoring of the idea’s progress within Anglian Water
  • Feedback wherever possible if the idea is not adopted.

16) What are the different accreditations I may need before submitting a form?

WRAS Approval (Water Regulations Advisory Scheme)

When installing a product which will carry or receive water from the public mains water supply in the UK, it is a criminal offence if it does not comply with the Water Supply (Water Fittings) Regulations or Scottish bye laws. These require that a water fitting should not cause waste, misuse, undue consumption or contamination of the water supply and must be ‘of an appropriate quality and standard’.

WRAS Approval is the best way to demonstrate compliance as it is granted directly by representatives of the water suppliers and is therefore accepted by every water supplier in the UK.

 For more information visit

 Drinking Water Inspectorate

 The Drinking Water Inspectorate (DWI) was formed in 1990 to provide independent reassurance that water supplies in England and Wales are safe and drinking water quality is acceptable for consumers.

 The inspectorate:

  • Provides independent scrutiny of water company activities for companies supplying drinking water to consumers in England & Wales;
  • Works with other stakeholders for the improvement of drinking water quality and to secure drinking water safety;
  • Commissions research to build a sound evidence base on drinking water quality;
  • Publishes data on drinking water quality in England & Wales.

 For more information visit

 Regulation 31

 Regulation 31 of the Water Supply (Water Quality) Regulations 2000 implements Article 10 of the Council of the European Union Drinking Water Directive (DWD) in England & Wales for all chemicals and construction products used by water undertakers for the source of water, up to the point of delivery to the consumers building. It sets out how approvals can be given to such construction products and materials that do not prejudice water quality and consumer safety.

For more information visit

 BS 6920

A materials testing service for manufacturers and suppliers of non-metallic materials used in contact with drinking water within buildings. Essential for UK manufacturers as well as international companies wishing to sell in the UK.

 For more information visit